Conditions of sale

Conditions of Sale
1 – Booking and buying
2 – Retail price
3 – Terms of payment
4 – Delivery of goods and shipping costs
5 – Import and Customs duty
6 – Right to withdraw
7 – Applicable law


1 – Booking and buying
To buy articles from the e-shop, the Customer must go to the dedicated area of the website (Shop). Each article for sale is accompanied by a photograph, a description and the price. It is possible to select and book the individual items proposed. Simply indicate the quantity and confirm, having chosen any variants, to include the article in the cart. It is possible to add, delete or confirm all bookings made up to this time. To confirm an order, the Customer must complete the personal identification procedure:
- if already registered, this can be performed by e-mail address and password.
- users who are not yet registered will have to register, by providing all the data requested.
The purchase will only be understood as complete for Shop by Calicantus Srl when it has sent e-mail or fax confirmation using the "order confirmation form". In the event of even temporary unavailability of one or more products, the Customer will be informed about order progress by e-mail or fax.

2 – Retail price
For each article the unitary price is expressed in EURO (€), and in USD ($), VAT (Value Added Tax) inclusive and net of shipment costs.

3 – Terms of Payment
The Customer may pay for purchases in the following ways:
a. Credit cards belonging to the following circuits: VISA, MASTERCARD, VISA ELECTRON.
b. PAY PAL circuit.
c. POSTE PAY circuit.
The transaction will be performed in compliance with bank security regulations.

Beneficiary:
Shop  by Calicantus Srl
via Roma 66 ext. 8 30020
Quarto D'Altino (Venice), Italy
Tel: +39 0422 828685
Fax: +39 0422 828685
E-mail: contact form

4 – Delivery of goods and shipment expenses
All the articles ordered by the Customer and confirmed by Shop by Calicantus Srl, in the “Your order confirmation" will be sent by Express Courier (national or international) to the delivery address indicated by the Customer. The customer will be asked to contribute to the costs, which will be shown on “Your order confirmation” depending on the country the order is to be sent to. Articles will only be sent after total order payment has been regularly registered and confirmed at Shop by Calicantus Srl.

5 - Import and customs duty
The products sold are not subject to any import or customs duty if the product is sold and delivered within Italy or the European Union.
Products to be delivered to non-EU countries may be subject to import and/or customs duty, depending on the type of product and the destination country. We cannot predict whether any or what costs may be charged to clear the goods through customs.
For more information, please contact your own national customs office.
Nonetheless, any costs relating to import and/or customs duty are to be paid by the client.

6 – Right to withdrawal
The Customer enjoys a right to withdrawal, which he may exercise, without having to justify the reasons, within a term of 14 (fourteen) working days starting from the day the ordered goods are received. Notification to exercise the right to withdrawal may be given within the term indicated above, by telegram, fax or e-mail. The shipment expenses for return of the goods will be at the Customer’s full expense. In order for the withdrawal right to be exercised, goods must be returned intact, in their original packaging, in a perfect state and subject to agreement with Shop by Calicantus Srl. The goods must be sent back with an insured parcel sent carriage free; no parcel sent for payment on delivery or at the addressee’s expense will be collected by Shop by Calicantus Srl. Reimbursement of the price invoiced for the returned goods will be made by a payment to the Customer’s bank account within 30 days from receipt of the returned goods. Goods returned incomplete, spoilt, damaged or soiled due to the Customer’s fault will not be reimbursed, nor will they in any case lead to the payment of credit equal to the price of the article initially ordered.

7 – Applicable law
All contracts concluded are intended as stipulated in Italy and are governed by Italian Law.